What is the AI Sales Assistant?
An AI agent that plays the role of your front-desk and first sales rep: it responds the moment a lead arrives, answers their questions from your company's knowledge, runs a full discovery session on their needs, then hands your team a request that's ready for follow-up, any hour of the day, any day of the week.
The core difference from a canned-answer chatbot: this is an agent that understands context and holds a real conversation, powered by Claude from Anthropic, and its knowledge is your company's own.
Where does it work?
| Channel | How it works |
|---|---|
| Website chat | A chat window on your site: text or a voice note transcribed in Arabic. Replies stream in live, and the conversation picks up right where it left off. |
| Answers customer inquiries from your company number at a human pace. Reply manually from your phone and it goes silent in that conversation automatically, so it does not talk over you. | |
| After request forms | A customer who fills in the assessment form gets a welcome tailored to their business and details, and the assistant starts the discovery session with them right away. |
- How it works
- A chat window on your site: text or a voice note transcribed in Arabic. Replies stream in live, and the conversation picks up right where it left off.
- How it works
- Answers customer inquiries from your company number at a human pace. Reply manually from your phone and it goes silent in that conversation automatically, so it does not talk over you.
- How it works
- A customer who fills in the assessment form gets a welcome tailored to their business and details, and the assistant starts the discovery session with them right away.
What does it do with a lead?
The assistant doesn't just grab a phone number and hang up. It runs something close to a first discovery call:
- 01
One focused question per reply
It never floods the customer with questions. It learns the business first, then branches and warehouses, then the team, then current systems, then pain points in the customer’s own words, then scope and timing.
- 02
Carefully worded questions
Sizing questions are phrased neutrally, so the customer never feels they are being appraised, and every question comes with the reason it is being asked.
- 03
Summary reviewed with the customer
Before logging the request, the assistant plays back what it understood: “Here’s what I got from you. Is that right?” Nothing is recorded until the customer confirms.
- 04
Request logged
Once confirmed, the full request is logged: name, phone, company, and the confirmed summary, ready for your team.
Handoff to your team: nothing gets lost
Instant WhatsApp alert to your team
Every confirmed request lands instantly as a mini brief: who the customer is, what their business is, and exactly what they need, confirmed in their own words. Your team starts the first call already informed.
Human handoff on request
If the customer asks to speak with a person, the assistant confirms a realistic time based on your company's actual business hours, and logs the request for your team.
Your manual replies take priority
On WhatsApp, any manual reply from you silences the assistant in that conversation automatically. You always have the last word with your customer.
Knowledge and guardrails
| Aspect | Details |
|---|---|
| Answers only from your company’s knowledge | A knowledge book built for your company: services, pricing, methodology, FAQs. It never invents answers outside it. |
| Clear red lines | What it doesn’t know, it says it will check. Each client runs in an isolated environment with its own gateway, and the assistant carries no tools connected to your internal systems. |
| Pricing only after understanding | It never quotes numbers before it understands the business and its size. Pricing arrives in its proper context. |
| Manipulation-resistant | Attempts to override its instructions or impersonate another customer have been tested, and rejected. |
- Details
- A knowledge book built for your company: services, pricing, methodology, FAQs. It never invents answers outside it.
- Details
- What it doesn’t know, it says it will check. Each client runs in an isolated environment with its own gateway, and the assistant carries no tools connected to your internal systems.
- Details
- It never quotes numbers before it understands the business and its size. Pricing arrives in its proper context.
- Details
- Attempts to override its instructions or impersonate another customer have been tested, and rejected.
Try it now: it's running live on this site
The assistant answering you in the chat icon at the bottom of this page is the product itself, running on Tarabut's knowledge: ask it about pricing, about our methodology, about your project, or send it a voice note. What you experience is exactly what your customers will experience on your website and your WhatsApp.